�� News - Staff

Service Interruption: Work Study Employer Subsidization Service

webfull — Tue, 30 Jun 2026 20:41:54 +0000

The Work Study Employer Subsidization Service is currently unavailable. Staff are unable to access the application at this time.

IT Services is actively investigating the issue and working to restore service as quickly as possible. Updates will be provided as more information becomes available.

We apologize for the inconvenience and thank you for your patience.

Published: 30 June 2026

RESOLVED: Some WMS sites offline

webfull — Tue, 23 Jun 2026 13:30:33 +0000

Updated message - June 23, 2026 at 12:00 p.m.

This incident has been resolved.

Original message:

We are currently aware of an issue affecting access to some WMS sites. Some users may experience sites not loading at all. We are actively investigating the outage. Thank you for your patience.

Published: 23 June 2026

myProgress (Degree Works Advising) scheduled downtime June 13-14

webfull — Thu, 11 Jun 2026 16:57:56 +0000

Due to scheduled maintenance myProgress (Degree Works Advising) will be unavailable from Saturday June 13 to Sunday June 14.

Published: 11 June 2026

Resolved: Minerva currently unavailable

webfull — Wed, 10 Jun 2026 13:37:25 +0000

Minerva is currently unavailable. Users attempting to access the site may encounter a "Site Unavailable" message. There is currently no workaround available. Our team is investigating the issue and working to restore service as quickly as possible.

Published: 10 June 2026

MyThesis Issue Resolved

webfull — Mon, 04 May 2026 14:57:49 +0000

Update:
The issue affecting MyThesis has now been resolved, and the platform is fully accessible again.

�� IT Services has confirmed that services are operating normally. Users can now resume accessing and submitting thesis-related content as usual.

We appreciate your patience and understanding while this issue was being addressed.

Original message:

MyThesis is currently unavailable, and users may be unable to access or submit thesis-related content at this time.

Published: 4 May 2026

IT Services' 2025 Annual Report now available!

webfull — Tue, 07 Apr 2026 14:03:51 +0000

IT Services strives to “create seamless and engaging digital experiences” for the �� community.

From tools that help students succeed to infrastructure upgrades and security enhancements, read the 2025 IT Services’ Annual Report to discover how we’re driving innovation and supporting students, faculty, and staff.

Le service des TI s'efforce de "créer des expériences numériques fluides et engageantes" pour la communauté de ��.

Published: 7 April 2026

Wi-Fi network: Action required to renew certificates for Windows, iOS and MacOS devices

webfull — Wed, 01 Apr 2026 19:17:32 +0000

On the morning of Thursday, April 2nd, IT Services will renew the security certificate that secures authentication to ��'s wpa.mcgill.ca, eduroam, cusm-muhc.mcgill.ca, and wpa.bus.mcgill.ca Wi-Fi networks.

This certificate allows you to sign on to the Wi-Fi network securely.

Some Android and Windows devices, as well as all iOS/MacOS devices will display a message prompting users to accept the new certificate.

If you receive that message, please follow the instructions below:

Windows :

Published: 1 April 2026

Update: uPrint Scan-to-Email Fix Deployment

webfull — Wed, 25 Mar 2026 19:17:38 +0000

Update: uPrint Scan-to-Email Fix Deployment

The fix for the scan-to-email issue will be applied to all affected uPrint machines this afternoon.

Each machine will be briefly unavailable for about 3 minutes while the update is installed:

Around 1:30 p.m. for some machines
Around 2:30 p.m. for others

During this time, the machines will not respond.

Thank you for your patience as we complete this update.

Published: 25 March 2026

Notice: Microsoft Planner for Teams – Service Disruption

webfull — Wed, 25 Mar 2026 19:10:13 +0000

Microsoft has experienced an incident affecting Planner in Teams, currently making it unavailable for some users.

A solution is in place, but it may take up to 72 hours to fully take effect.

Workaround: If Planner is missing or cannot be added in Teams, please use the Planner web app in the meantime.

Thank you for your patience.

Published: 25 March 2026

Ordering of HP computers Suspended Until Further Notice / Commandes d’ordinateurs HP suspendues jusqu’à nouvel avis

webfull — Mon, 23 Mar 2026 20:48:12 +0000

This is an update on the situation shared in recent announcements to the �� community related to the availability of key computer components. It has become increasingly difficult to purchase computer equipment. Manufacturers across the industry are facing significant constraints as increased demand from large cloud infrastructure providers is affecting the global supply chain.

Published: 23 March 2026

�������� News - Staff

Service Interruption: Work Study Employer Subsidization Service

RESOLVED: Some WMS sites offline

myProgress (Degree Works Advising) scheduled downtime June 13-14

Resolved: Minerva currently unavailable

MyThesis Issue Resolved

IT Services' 2025 Annual Report now available!

Wi-Fi network: Action required to renew certificates for Windows, iOS and MacOS devices

Update: uPrint Scan-to-Email Fix Deployment

Update: uPrint Scan-to-Email Fix Deployment

Notice: Microsoft Planner for Teams – Service Disruption

Ordering of HP computers Suspended Until Further Notice / Commandes d’ordinateurs HP suspendues jusqu’à nouvel avis

�� News - Staff