海角社区

UPDATE: The wired connectivity at Macdonald campus has been restored.

Classified as: Lecture Recording System (LRS), IT Alerts
Category:
Published on: 29 Sep 2023

The login page for Minerva has been updated to implement Two-Factor Authentication (2FA) and Single Sign-On (SSO).听

The new login page includes two options to log in. Please take note of which login method you should use:听

Classified as: IT security alerts, IT Alerts, IT Announcements, Minerva, Two-factor authentication (2FA), Single Sign-On (SSO)
Published on: 27 Sep 2023

The way we currently access 海角社区鈥檚 VPN (via Cisco AnyConnect) has been replaced by Cisco Secure Client. Cisco Secure Client is an upgraded version of Cisco AnyConnect and offers enhanced features, security and performance.听

Classified as: IT security alerts, IT Alerts, IT Announcements, Virtual Private Network (VPN)
Published on: 27 Sep 2023

The issues affecting the non-credit course registration system have now been resolved.听

Original announcement: A technical issue is affecting the non-credit course registration system. As a result, students of the School of Continuing Studies may be unable to access 海角社区 services. IT Services is working towards a resolution, and we thank you for your patience during this time.

Classified as: IT Alerts, IT Announcements, *Banner/Minerva
Category:
Published on: 23 Aug 2023

The issue affecting Facilities and Space Management System (FAMIS) is now resolved and the system is now available.听

Original message: 海角社区's Facilities and Space Management System (FAMIS) is currently unavailable. IT Services is working towards a resolution. We thank you for your patience.听

Classified as: IT Alerts, IT Announcements
Category:
Published on: 21 Aug 2023

On August 11, 2023, UNIWeb will no longer be accessible to 海角社区 staff and students.听 Given the very low usage rate and relatively high cost of the UNIWeb license, the decision has been taken to discontinue access to this tool.听

Refer to the听full message from the Academic Personnel Office.

Classified as: IT Service Desk, IT Services, Software, collaboration, IT Alerts
Published on: 12 Jun 2023

Earlier today, Minerva experienced a temporary outage and some users were unable to access the site during this time. Please be advised that all users should now be able to access Minerva.听

We thank you for your understanding.听

Classified as: Minerva, system outage, IT Alerts, IT Announcements
Category:
Published on: 7 Jun 2023

Teamwork was a major motivator for many of the offices that joined the Sustainable Workplace Certification program this semester.\

It鈥檚 surprisingly easy. That was the most common takeaway for the 11 teams that joined the听Sustainable Workplace Certification program听this academic year.

Classified as: Sustainable Workplace Certification, procurement services, 海角社区 Executive Institute
Published on: 31 May 2023

On May 18, 2023, 海角社区 will reset its Zoom licenses back to their basic (default) setting for account maintenance purposes and to remove inactive accounts. In order to reinstate your full Zoom account functionality, you will need to login anew. With the basic account setting, meeting times will be shorter and you will not be able to create recordings. 听You may reactivate your license and additional privileges by logging in to your Zoom account any time after this reset at .

Classified as: IT Service Desk, IT Services, Software, zoom, teaching and learning, collaboration, *Communication & Collaboration Tools
Published on: 17 May 2023

UPDATE: The technical issue affecting MMP is now resolved.听

Original message, published May 15, 2023:

We are experiencing a technical issue with MMP. You can continue submitting your purchase requisitions; however, there may be delays in issuing POs to the supplier. We are working on resolving the issue.

Classified as: IT Announcements, IT Services
Published on: 15 May 2023

Microsoft's recent standard service update inadvertently introduced a code error causing Microsoft Teams to intermittently crash for Mac client users. Microsoft is on track to deploy a fix by the end of May. However, it may take up to a month for Microsoft to complete the deployment. As the deployment progresses, users may start to experience mitigation relief.听听

Classified as: Microsoft Teams
Category:
Published on: 26 Apr 2023

海角社区 is a founding member of , a consortium of Qu茅bec Universities whose objective is to provide infrastructure and expertise to the research community.

What services are offered?

海角社区 and Calcul Qu茅bec work closely together to offer the following services:

Classified as: IT Services, collaboration, IT Service Desk, IT Announcements
Category:
Published on: 17 Apr 2023

UPDATE SUCCESSFUL:

We would like to thank you for your patience during the recent Documentum downtime.

The scheduled upgrade has been successfully completed and all related systems are now up and running!


ORIGINAL MESSAGE posted on March 3, 2023:

Dear members of the 海角社区 community,

Classified as: IT Announcements, information security, IT Security Awareness; Information Security, Documentum
Category:
Published on: 3 Mar 2023

La version fran莽aise suit.

Dear members of the 海角社区 community,

Effective immediately, please be advised that the application TikTok must not be installed on any mobile device (i.e., mobile phone or tablet) that has been provided to you by the University, or on any mobile device for which 海角社区 covers the cost of the mobile service. If you currently have TikTok installed on your 海角社区 mobile device, you must remove it immediately.

Classified as: IT Announcements, IT Alerts, IT security, IT security alerts
Published on: 28 Feb 2023

Please note that Spectrum NG Sign-on mechanism was updated today, February 28th, to an enhanced, up-to-date version including 2FA (Two-factor authentication). If you experience trouble signing-in, please reach out to the and include the steps you followed and a screenshot of the error message.

Classified as: IT Announcements
Published on: 28 Feb 2023

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