Staff

�� websites loading slowly for users off campus

admin — Fri, 10 Apr 2026 20:47:34 +0000

�� websites are loading very slowly for users off campus due to a technical issue. �� users are advised to use the Virtual Private Network (VPN) until this is resolved.

We thank you for your patience.

IT Services' 2025 Annual Report now available!

admin — Tue, 07 Apr 2026 14:03:51 +0000

IT Services strives to “create seamless and engaging digital experiences” for the �� community.

From tools that help students succeed to infrastructure upgrades and security enhancements, read the 2025 IT Services’ Annual Report to discover how we’re driving innovation and supporting students, faculty, and staff.

Le service des TI s'efforce de "créer des expériences numériques fluides et engageantes" pour la communauté de ��.

Wi-Fi network: Action required to renew certificates for Windows, iOS and MacOS devices

admin — Wed, 01 Apr 2026 19:17:32 +0000

On the morning of Thursday, April 2nd, IT Services will renew the security certificate that secures authentication to ��'s wpa.mcgill.ca, eduroam, cusm-muhc.mcgill.ca, and wpa.bus.mcgill.ca Wi-Fi networks.

This certificate allows you to sign on to the Wi-Fi network securely.

Some Android and Windows devices, as well as all iOS/MacOS devices will display a message prompting users to accept the new certificate.

If you receive that message, please follow the instructions below:

Windows :

WMS 300 - Site Editing Training

admin — Tue, 11 Feb 2025 21:27:54 +0000

NOTE: This course will be held remotely. You will be provided information on how to attend once you register.

GEN 300 - Banner Introduction

admin — Mon, 06 Nov 2023 13:57:48 +0000

NOTE: This course will be held remotely, via MS Teams. You will be provided information on how to attend once you register.

WMS 300 - Site Editing Training

admin — Tue, 11 Feb 2025 21:28:40 +0000

NOTE: This course will be held remotely. You will be provided information on how to attend once you register.

GEN 300 - Banner Introduction

admin — Mon, 06 Nov 2023 14:00:39 +0000

NOTE: This course will be held remotely, via MS Teams. You will be provided information on how to attend once you register.

Introduction to SharePoint

admin — Tue, 11 Mar 2025 15:24:14 +0000

NOTE: This course will be held remotely, via MS Teams. You will be provided information on how to attend once you register.

GEN 300 - Banner Introduction

admin — Fri, 10 Nov 2023 16:35:42 +0000

NOTE: This course will be held remotely. You will be provided information on how to attend once you register.

WMS 301 - Site Management Training

admin — Tue, 05 Nov 2024 17:02:35 +0000

NOTE: This course will be held remotely. You will be provided information on how to attend once you register.

WMS 401 - Site Management Training

admin — Wed, 01 Apr 2026 14:42:20 +0000

NOTE: This course will be held online. You will be provided information on how to attend once you register.

Introduction to SharePoint

admin — Wed, 04 Dec 2024 20:55:28 +0000

NOTE: This course will be held remotely, via MS Teams. You will be provided information on how to attend once you register.

Notice: Microsoft Planner for Teams – Service Disruption

admin — Wed, 25 Mar 2026 19:10:13 +0000

Microsoft has experienced an incident affecting Planner in Teams, currently making it unavailable for some users.

A solution is in place, but it may take up to 72 hours to fully take effect.

Workaround: If Planner is missing or cannot be added in Teams, please use the Planner web app in the meantime.

Thank you for your patience.

Update: uPrint Scan-to-Email Fix Deployment

admin — Wed, 25 Mar 2026 19:17:38 +0000

Update: uPrint Scan-to-Email Fix Deployment

The fix for the scan-to-email issue will be applied to all affected uPrint machines this afternoon.

Each machine will be briefly unavailable for about 3 minutes while the update is installed:

Around 1:30 p.m. for some machines
Around 2:30 p.m. for others

During this time, the machines will not respond.

Thank you for your patience as we complete this update.

Global computer equipment shortage: plan your purchases accordingly / Pénurie mondiale de matériel informatique : planifiez vos achats en conséquence

admin — Wed, 28 Jan 2026 21:02:51 +0000

La version française suit.

A global situation will affect the cost and availability of computer equipment over the next few years.

Key computer components are becoming harder to source and more expensive. This is mainly because large cloud and AI providers are purchasing equipment in increasing volumes, leaving less availability for others.

Industry leaders are warning that:

Staff

�������� websites loading slowly for users off campus

IT Services' 2025 Annual Report now available!

Wi-Fi network: Action required to renew certificates for Windows, iOS and MacOS devices

WMS 300 - Site Editing Training

GEN 300 - Banner Introduction

WMS 300 - Site Editing Training

GEN 300 - Banner Introduction

Introduction to SharePoint

GEN 300 - Banner Introduction

WMS 301 - Site Management Training

WMS 401 - Site Management Training

Introduction to SharePoint

Notice: Microsoft Planner for Teams – Service Disruption

Update: uPrint Scan-to-Email Fix Deployment

Global computer equipment shortage: plan your purchases accordingly / Pénurie mondiale de matériel informatique : planifiez vos achats en conséquence

�� websites loading slowly for users off campus