Graduate Students /scsd/taxonomy/term/484/all en Network Connectivity Interruption /scsd/channels/news/network-connectivity-interruption-373553 <p>Users may experience intermittent loss of access to the internet and 海角社区 online services due to an issue affecting the University's network infrastructure.</p> <p>IT Services is aware of the issue and is actively investigating and working to restore stable service as quickly as possible. We apologize for the inconvenience and appreciate your patience.</p> <p>Updates will be provided as more information becomes available.</p> Mon, 20 Jul 2026 16:10:50 +0000 admin 53325 at /scsd Upgrade successful - Data Center firewall upgrade: Saturday, July 18, from 6:00 a.m. to 6:30 a.m. /scsd/channels/news/upgrade-successful-data-center-firewall-upgrade-saturday-july-18-600-am-630-am-373505 <p><b>UPGRADE SUCCESSFUL:</b></p> <p>Please be advised that the firewall upgrade was successful.聽</p> <p>We thank you for your patience during this process.</p> <p><b>ORIGINAL MESSAGE posted on July 14, 2026:</b></p> <p>IT Services will upgrade 海角社区鈥檚 Data Center聽firewall聽on <strong>Saturday,聽July 18, 2026</strong>, from <strong>6:00聽a.m. to 6:30 a.m</strong>.聽</p> <p>This change is not expected to聽impact聽Internet access. However, users may experience brief interruptions when accessing systems hosted in the 海角社区 Data Center.聽</p> Mon, 13 Jul 2026 18:04:49 +0000 admin 53313 at /scsd Extended downtime weekend: Banner INB, Minerva from July 11 to 12. /scsd/channels/news/extended-downtime-weekend-banner-inb-minerva-july-11-12-373490 <p>IT Services is preparing for a required upgrade to Banner INB and Minerva, the University's administrative system for student records and finance. Upgrading our systems on a regular basis is a fundamental activity that 海角社区 does to ensure we get the most functionality and security out of our tools and systems.</p> <p>The downtime for the upgrade is scheduled to start on <b>Saturday, July 11, 6:00 PM </b>and end on <b>Sunday, July 12, 3:00 PM.</b></p> Thu, 09 Jul 2026 17:51:37 +0000 admin 53312 at /scsd RESOLVED: Microsoft 365 Copilot Chat 鈥 Unable to submit prompts error message /scsd/channels/news/resolved-microsoft-365-copilot-chat-unable-submit-prompts-error-message-373320 <p>Microsoft is currently investigating an issue affecting Microsoft 365 Copilot Chat. Some users may be unable to submit prompts and may receive a "Something went wrong" error.</p> <p>Microsoft has implemented a fix and service recovery is in progress. Some users may continue to experience intermittent issues until recovery is complete.</p> Mon, 15 Jun 2026 14:49:07 +0000 admin 53307 at /scsd IT Digital Transformation: People, not microchips /scsd/channels/news/it-digital-transformation-people-not-microchips-373288 <p>Digital transformation is about more than bits, bytes, and microchips. Discover how 海角社区 is building better digital experiences for its community.</p> <ul> <li><a href="https://mcgill.ca/x/5n5">Watch the video</a></li> <li><a href="https://mcgill.ca/x/5nS">Voir la vid茅o</a></li> </ul> Tue, 09 Jun 2026 15:14:35 +0000 admin 53305 at /scsd MyThesis Issue Resolved /scsd/channels/news/mythesis-issue-resolved-372835 <p><strong>Update:</strong><br /> The issue affecting MyThesis has now been resolved, and the platform is fully accessible again.</p> <p>海角社区 IT Services has confirmed that services are operating normally. Users can now resume accessing and submitting thesis-related content as usual.</p> <p>We appreciate your patience and understanding while this issue was being addressed.</p> <p><strong>Original message:</strong></p> <p>MyThesis is currently unavailable, and users may be unable to access or submit thesis-related content at this time.</p> Mon, 04 May 2026 14:57:49 +0000 admin 53301 at /scsd RESOLVED: 海角社区 websites loading slowly for users off campus /scsd/channels/news/resolved-mcgill-websites-loading-slowly-users-campus-372396 <p>Update (April 13, 2026): This issue is now resolved.</p> <p>Original announcement (published Friday, April 10, 2026): 海角社区 websites are loading very slowly for users off campus due to a technical issue. 海角社区 users are advised to use the <a href="https://mcgill.service-now.com/itportal?id=kb_article_view&amp;sysparm_article=KB0010687">Virtual Private Network (VPN)</a> until this is resolved.</p> <p>We thank you for your patience.聽</p> Fri, 10 Apr 2026 20:47:34 +0000 admin 53276 at /scsd IT Services' 2025 Annual Report now available! /scsd/channels/news/it-services-2025-annual-report-now-available-372283 <p>IT Services strives to 鈥渃reate seamless and engaging digital experiences鈥 for the 海角社区 community.聽</p> <p>From tools that help students succeed聽to infrastructure upgrades and security enhancements, read聽the聽<a href="https://mcgill.ca/x/5gs" rel="noreferrer noopener">2025聽IT Services鈥櫬燗nnual Report</a>聽to discover how聽we鈥檙e聽driving innovation and supporting students, faculty, and staff.聽</p> <p>Le service des TI s'efforce de "cr茅er des exp茅riences num茅riques fluides et engageantes" pour la communaut茅 de 海角社区.</p> Tue, 07 Apr 2026 14:03:51 +0000 admin 53275 at /scsd 海角社区 App retired as of May 4, 2026 / Application 海角社区 retir茅e depuis le 4 mai 2026. /scsd/channels/news/mcgill-app-retired-may-4-2026-application-mcgill-retiree-depuis-le-4-mai-2026-371950 <p>As part of our ongoing efforts to improve and streamline 海角社区鈥檚 digital experience, the <b>海角社区 app</b>聽was retired on <b>May 4, 2026</b>.</p> <b>What this means for current 海角社区 app users:</b> <ul> <li>As of <b>May 4, 2026</b>, the 海角社区 mobile app will no longer be updated or available to download.</li> <li>If you currently use the app, please uninstall it from your device(s).</li> </ul> <p>海角社区 services currently accessed through the app will continue to be available through 海角社区鈥檚 web-based platforms.</p> Thu, 19 Mar 2026 18:21:24 +0000 admin 53259 at /scsd Service Restored: REDCap System is back online /scsd/channels/news/service-restored-redcap-system-back-online-371545 <p><strong>Update:聽</strong></p> <p>The REDCap system (Administration &amp; Research) is now back online and fully operational.</p> <p>The necessary updates and security measures have been completed, and service has been restored. We continue to monitor the system to ensure stability and security.</p> <p>Thank you for your patience and understanding.</p> <p><strong>Original message posted yesterday:</strong></p> <p>The REDCap system (Administration &amp; Research) has been temporarily shut down following the identification of critical vulnerabilities by the vendor.</p> Mon, 02 Mar 2026 13:35:13 +0000 admin 53232 at /scsd Service Unavailable: Destiny One / Athena (SCS) affecting Non-Credit Course Offerings /scsd/channels/news/service-unavailable-destiny-one-athena-scs-affecting-non-credit-course-offerings-371465 <p>Destiny One / Athena for the School of Continuing Studies (SCS) is currently unavailable affecting Non-Credit Course Offerings. Users are unable to log in at this time.</p> <p>Our IT teams are actively investigating the issue. Updates will be shared as soon as more information becomes available.</p> <p>Thank you for your patience.</p> Tue, 24 Feb 2026 15:27:23 +0000 admin 53231 at /scsd Internet Slowdowns on Campus /scsd/channels/news/internet-slowdowns-campus-371411 <p>海角社区 is currently experiencing intermittent internet slowdowns affecting some online services and browsing speeds.</p> <p>Our IT teams are actively investigating and working to restore normal performance as quickly as possible.</p> <p>Thank you for your patience. Updates will be shared as they become available.</p> Fri, 20 Feb 2026 16:25:48 +0000 admin 53229 at /scsd Upgrade complete: Banner INB and Minerva now available /scsd/channels/news/upgrade-complete-banner-inb-and-minerva-now-available-371193 <p>The required upgrade to Banner INB and Minerva, 海角社区鈥檚 administrative system for student records and finance, has been successfully completed.</p> <p>As of Sunday, February 15 at 3:00 pm, all affected systems are now fully operational, including:</p> <ul> <li> <p>Banner INB</p> </li> <li> <p>Minerva (including student tax receipts and the 海角社区 MarketPlace)</p> </li> <li> <p>myProgress (degree progress tracking)</p> </li> <li> <p>myThesis (Thesis Examination Management)</p></li></ul> Tue, 10 Feb 2026 17:29:29 +0000 admin 53228 at /scsd 2026 SCSD Research Day /scsd/channels/news/2026-scsd-research-day-371074 <p><em>Friday February 13 2026 鈥 3pm to 5pm</em><br /> <em>McIntyre Building, room 330, 3655 Promenade Sir-William-Osler, Montreal QC, H3A 1A3</em></p> <p>聽</p> Wed, 04 Feb 2026 19:51:35 +0000 khuluwd.scott@mcgill.ca 53227 at /scsd The 2024 Dr. Donald G. Doehring Memorial Lecture /scsd/channels/news/2024-dr-donald-g-doehring-memorial-lecture-355547 <p>海角社区鈥檚 School of Communication Sciences and Disorders<br /> is proud to announce:<br /> The 2024 Dr. Donald G. Doehring Memorial Lecture<br /> March 11, 4:30 to 6 pm<br /> Leacock 232<br /> 855 Sherbrooke St. W.<br /> Dr. Sheila Blumstein<br /> Brown University</p> Tue, 20 Feb 2024 16:42:48 +0000 andreea.mandache@mcgill.ca 51443 at /scsd