Some users may be unable to browse the web from home
Some users are currently unable to browse the web from home. The IT team is actively investigating the issue and working to restore normal service as quickly as possible.
If you are affected, please contact the IT Service Desk for assistance.
Updates will be shared as they become available.听 We appreciate your understanding.
The brand new 鈥淚t Takes All of Us鈥� course completion Award!
Starting July 29th, 2025 , you will receive an award when you complete the 鈥淚t Takes All of Us鈥� course鈥� in myCourses.
More information
The IT statistics and project dashboard are now available!
Fran莽ais ci-dessous
IT Services strives to create seamless and engaging digital experiences for the 海角社区 community. We implement solutions, upgrades, and security enhancements that enable productivity, efficiency, and continued success for our staff and students.
Ban of DeepSeek on 海角社区 devices / Interdiction d'utilisation de DeepSeek sur les appareils de 海角社区
This message is published on behalf of Paul Chamberland, Chief Information Officer & Associate Vice-Principal IT Services. / Ce message publi茅 au nom de Paul Chamberland, Dirigeant Principal de l鈥橧nformation & Vice-recteur associ茅, Service des TI.
Le fran莽ais suit.
Dear members of the 海角社区 community,
Have you spotted these clues in your 海角社区 email?
Attackers, scammers, marketers: these days they鈥檙e all taking advantage of AI to generate polished, typo-free content. Figuring out if an email is legitimate has definitely become more challenging. But when you access your 海角社区 email through Microsoft Outlook, you benefit from several extra features that help protect you from phishing.
Keep an eye out for: phishing safety tips
Learn how to use Copilot AI module now on myCourses
Microsoft Copilot is a generative AI tool that can help you write texts, generate images, translate texts into other languages, and much more.听听Learn how to access this powerful tool and use its main features with our self-paced introductory online module on myCourses. Through hands-on exercises and real-world scenarios, as well as a discussion of ethical AI practices, you鈥檒l be well-equipped to use Copilot productively and responsibly.
Microsoft 365 license deactivation warnings
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IT Services recently migrated many Webex softphone users to Teams Phone.
As a result, users may have received a message from Microsoft stating their license will be deactivated soon. (See screenshot above.) It is a legitimate message from Microsoft.
Do not use Read.AI for 海角社区 purposes
La version fran莽aise suit.
We have received reports of a Read.AI bot attending or attempting to attend online meetings organized by 海角社区 faculty and staff. The bot uses generative AI to create a text summarizing a meeting鈥檚 discussions and decisions; it then shares a link to that document with all participants.
The 海角社区 Classroom A/V Instructions application is getting a makeover and a new home!
The Classroom A/V Instructions application is moving to the Browse Classrooms widget on the 海角社区 IT Support website on December 13th, 2024.听
Staff Directory decommissioned 鈥� Staff to update/review Workday information
As of January 31, 2025, 海角社区 IT Services has decommissioned the 海角社区 Staff Directory. This initiative aims to streamline processes, improve security against phishing attacks, and replace outdated technology.听听
Updates to MyCreds鈩�: Enhanced eTranscript and document Sharing for students!
We鈥檙e excited to share new features to听MyCredsTM, the platform accessed through the ES Services (Enrolment Services eStore听& MyCredsTM) in Minerva, that allows students to securely share documents such as electronic transcripts, custom letters, documents, and forms.听
Teams Phone replacing Webex softphone
We are transitioning Webex softphone users to Teams Phone throughout December. Our IT team will contact individual users to provide specific timelines.听
The benefits of switching to Teams Phone include:听听
Reduced costs听听听
Same calling functionality as Webex (internal and external calling)听听
Keeping existing phone numbers听听
RESOLVED: Mercury online course evaluation system is currently down.
Update - Monday, December 2, 2024 - Afternoon:
Mercury online course evaluation system is back online.
Original announcement - Monday, December 2, 2024 - Morning:
We regret to inform you that the Mercury online course evaluation system is currently down due to unforeseen technical issues. IT Services is working to resolve the problem as quickly as possible.
Mural login now using Single Sign-On (SSO)
We are excited to announce that we've enabled Single Sign-On (SSO) on听Mural听for a seamless and secure login experience. Action required: Please log out of your Mural account and log back in using SSO. This will ensure uninterrupted access and a smoother process for future logins.
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Microsoft Teams update: Private Teams only for enhanced security!
Important update for Microsoft Teams users! Starting November 27, 2024, all newly created Microsoft Teams groups were set to Private by default. If you attempt to create a new team, the Public option will be unavailable (greyed out), as shown below:
